Shipping Policy

At JL prints store, all items are made-to-order specifically for you to ensure premium print quality, vibrant colors, and durable craftsmanship. Please review our shipping policy, delivery timelines, and rates below.

1. Domestic Shipping Rates (United States)

We provide clear, transparent flat-rate shipping for all domestic US orders:

2. Production & Handling Times

• Fulfillment / Processing Time: 2 – 5 business days (Monday – Friday). Each product is custom printed and inspected for quality before dispatch.
• Order Cut-Off Time: 5:00 PM (Mountain Standard Time / MST). Orders received after this time begin processing on the following business day.
• Total Estimated Delivery Time: 5 – 11 business days from the date of purchase.

3. International Shipping

• International Flat Rate: $6.95 USD + $3.00 per additional item.
• International Delivery Time: 15 – 25 business days (subject to local customs clearance).

4. Shipping Carriers & Tracking

We partner with trusted domestic carriers, primarily USPS, DHL Express, and FedEx. Every shipment includes end-to-end tracking. Once your package is dispatched, you will automatically receive an email confirmation with your tracking link. You can also monitor your package anytime on our Track Your Order page.

*Please allow 24–48 hours after label generation for the carrier’s portal to reflect the initial transit scan.

5. Address Accuracy

Please double-check your shipping address during checkout. In the event of incomplete or incorrect address details, carrier delivery may be delayed or returned. If you notice a typo in your address, please contact our support team at [email protected] within 12 hours of placing your order.

6. Contact Support

If your package has not arrived within the estimated timeframe or you have any delivery questions, our customer care team is here to assist:
Email: [email protected] | Phone: +1 719 300 5399 | Address: 8354 E Northfield Blvd Bldg G, Denver, CO 80238, United States